If you had a real store it would be easy for you to chat with your customers about their experience.

According to a user eye-tracking study conducted by the Missouri University of Science and Technology, it only takes a fraction of a second for users to formulate an opinion about a website.

Human behavior is amazing. That’s probably why it's so easy to fall in love with user-centered design. It’s a broad subject that is based on human-computer interaction, psychological...

In the field of User Experience and Product Development, research and planning rule the show. Neglecting either of them will backfire on you and your organization with high user abandonment...

Looking to switch from UsabilityHub to another user testing tool? Here are 6 alternatives to UsabilityHub to consider offering more than just running summative studies.

Looking to switch from Loop11 to another user testing tool? Here are 6 alternatives to Loop11.com among which you’ll definitely find the right one for you. Okay, you came here looking...

Looking to switch from Lookback to another user testing tool? Here are 6 alternatives to Lookback.io to consider, helping you to make your user testing more efficient. Okay, you came...

We’re happy to announce the release of a highly requested feature for our remote user testing platform Userbrain.

Looking to switch from UserTesting to another user testing tool? Here are 6 alternatives to UserTesting.

The Internet is the most competitive space, and the right design can distinguish the product from the rest.

We're happy to introduce a new feature for our  remote user testing platform Userbrain that allows you to divide your test instructions into step-by-step tasks.

The difference between moderated and unmoderated tests is that in the case of moderated tests you have to be present (on site, via Skype, etc.

With us, the viewing together of test videos usually takes place at irregular intervals. In one week, for example, we spend a whole morning just looking at test videos, but in the...

Usability expert Jared Spool published a remarkable article in 2011 entitled “Fast Path to a Great UX - Increased Exposure Hours”.

You don’t have to be a usability expert to improve your product through user testing. How many usability problems you’ll find in your tests depends primarily on your test scenario...

Imagine that you have a porcelain store. One day a piercing scream rings through the shop, followed closely by that feared sound of things breaking on the floor. When you get to the...

The only really big mistake you can make in user testing is not to start testing. However, this is something that often happens, when people wish to start their first tests and frantically...

User experience is an essential aspect of design that is often overlooked. When this happens, something almost always goes wrong. That is why its value should be understood so it gets...

It’s often said that the best design is invisible. After all, a user trying to accomplish a task on a website or app is likely thinking about their goal and not the site (in the...

We're excited to announce the launch of your most requested feature: Demographic targeting. You’ll now be able to select the gender, region, and age of your participants and still...

Many product teams are concerned about testing with so-called “professional testers”. Professional testers are people who have already participated in several user tests before...

Marketing automation is a fantastic tool, but many marketers seem to forget that first of all, it’s just a tool.

The impact of investments in user experience projects is measurable in dollars and cents and can be directly linked to revenues.

By definition, user testing (also referred to as usability testing) is the process through which the interface and functions of a website, app, product or service are tested by real...

We believe the Web is about people. And that usability testing is the perfect way to understand these people and to improve your website based on their goals and needs, their feedback...